Terms of Service (Global)

Effective date: 2026-04-01

1. General Provisions

These Terms of Service (“Terms”) govern your use of the URX platform (“URX”) available at urx.world (the “Service”).

The Service is operated by URX WORLD LLC (“Company”, “we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

You may use the Service worldwide, excluding jurisdictions where separate local terms apply, and excluding use by sanctioned persons or from sanctioned territories as defined under applicable trade sanctions and export control laws, where we are prohibited or choose not to provide the Service. A list of restricted locations may be published and updated from time to time in our Service Availability & Restricted Locations Policy.

Certain features rely on third-party services (payments, hosting, maps, analytics, delivery partners). Those services have separate terms and privacy practices. We make reasonable efforts to work with reliable partners, but we cannot fully control their content, availability, or handling of data, except as required by mandatory law.

We may engage subcontractors and service providers (e.g. hosting, moderation support, logistics, payment processing, AI infrastructure) to operate the Service. They may process your data as described in our Privacy Policy and only as needed to perform their functions for us.

Related policies (incorporated by reference)

Your use of the Service is also governed by the following policies, each as amended from time to time:

Policy	Topic
Privacy Policy	Personal data
Cookie Policy	Cookies and similar technologies
Refund Policy	Refunds, digital performance, chargebacks
Shipping Policy	Physical fulfilment, customs, timelines
Marketing & Communications Policy	Service vs marketing messages
Community Guidelines	Reporting, moderation
Rulebook	Race participation rules and functional mechanics
Service Availability & Restricted Locations Policy	Countries/territories we do not serve

2. Description of the Service

URX is an online running platform that enables participation in Races and the use of platform/website functionality.

Without creating a profile, you may browse public sections of the Service. To participate in Races and use participation functionality, you must create a profile.

Current features and participation terms are shown on the website. The Service functionality typically includes, without limitation:

Participation in Races and related activities
Participation in rankings and result tables
Publication of runs and other user content
Submission of results by uploading activity screenshots

Service functionality may be available free of charge, while certain additional features are available on a paid basis.

Paid formats and their terms are shown on the relevant Race pages and are processed as one-time purchases. Paid formats may include, for example, Wildcard and participation slots (Entries), including medal slots.

URX does not guarantee competitive or certified results.

URX is designed to support running motivation, foster a positive community, and contribute to the development of the running ecosystem.

3. Privacy

Your use of the Service is also governed by our Privacy Policy.

By using the Service, you acknowledge that you have read and understood our Privacy Policy. We process personal data as described in the Privacy Policy and in accordance with applicable law; where consent is required, we obtain it as required.

4. Eligibility

You may use the Service only if you are at least 18 years old.

By using the Service, you confirm that:

You are at least 18 years old
You have full legal capacity to enter into these Terms

If you do not meet the eligibility requirements, you must not access or use the Service.

5. User Accounts

To use participation functionality, you must create an account (profile).

You agree to:

Provide complete, accurate, and up-to-date information about yourself
Maintain only one account per person
Keep your account secure
Be responsible for all activity under your account

6. Participation and Results

You participate in Races independently and at your own discretion.

To submit a result, you must upload a screenshot of your activity.

Results are:

Verified automatically using AI systems
Subject to manual review if necessary

AI-assisted verification may be imperfect. You acknowledge that automated systems can make mistakes, and that final decisions regarding eligibility, results, disqualification, or enforcement may involve human review.

You agree not to:

Submit falsified or manipulated results
Misrepresent your performance in any way

We reserve the right to:

Reject any submitted result
Request additional verification
Cancel or remove results at our sole discretion

URX does not guarantee the accuracy, fairness, or official recognition of results.

Rules for participating in Races, level progression conditions, and other functional Service rules are governed by the Rulebook.

7. Anti-Fraud and Fair Use

Any attempt to manipulate results, abuse the system, or gain unfair advantage is strictly prohibited.

This includes, but is not limited to:

Falsified screenshots or activity data
Use of multiple accounts
Exploiting system vulnerabilities

We may, at our sole discretion:

Disqualify your results
Suspend or permanently ban your account
Remove your access to Races or products

We take enforcement actions proportionate to the violation and the circumstances. Where feasible, we will notify you of the action and its basis; however, we may act without prior notice if necessary to prevent harm, fraud, abuse, or to comply with law.

7.1 Ethical behavior and communications

You agree to communicate respectfully and ethically, support a positive environment in the Service, and refrain from toxic, abusive, or discriminatory behavior.

Additional conduct and interaction rules are available in our Community Guidelines and Marketing & Communications Policy.

8. Health and Safety Disclaimer

Participation in running activities involves physical risk.

By using the Service, you acknowledge that:

You are solely responsible for your health and physical condition
You participate at your own risk
URX is not responsible for injuries, health issues, or damages resulting from participation

The Service does not provide medical advice or supervision.

9. User Content

By submitting, uploading, or sharing any content within the Service (including but not limited to screenshots, activity data, images, text, and other materials) (“User Content”), you grant URX a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to:

Use, reproduce, store, and process your User Content
Display and publish your User Content within the Service
Distribute your User Content across URX platforms and features
Use your User Content for marketing, promotional, and commercial purposes, including social media, advertising, and the URX “Arena” blog
Adapt, modify, format, or combine your User Content with other materials for the purposes above

This license is granted for the duration of your use of the Service and may continue after account deletion to the extent necessary for:

Maintaining historical records (e.g., results, rankings, leaderboards)
Preserving previously published content

You acknowledge and agree that:

Rights to your User Content remain with you (or with the rights holder from whom you obtained rights)
Your User Content may be publicly visible to other users and third parties
URX is not obligated to provide attribution when using your User Content
URX may remove or restrict access to any User Content at its sole discretion
URX does not pay, and is not obligated to pay, any compensation for use of User Content within the scope of the license you granted
If User Content is removed or access to it is restricted by Service decision, no compensation or reimbursement is provided
URX is not obligated to store User Content indefinitely

You represent and warrant that:

You own or have all necessary rights, licenses, and permissions to submit the User Content
Your User Content does not infringe any intellectual property, privacy, or other rights of any third party
Your User Content complies with applicable laws and regulations

You agree to indemnify and hold harmless URX from any claims, damages, or liabilities arising from your User Content or your use of the Service.

9.1 Public content and promotion

If you submit User Content in a public area of the Service, you acknowledge that it may be viewed by other users and third parties. You are responsible for what you choose to share publicly, including any personal data visible in screenshots (such as location, routes, names, timestamps, or third-party information).

Where your content is public, you grant us permission to use it for promotional purposes as described in this Section 9, including featuring it on our website and in our official social media channels and editorial content (including the URX “Arena” blog). You can control certain aspects of visibility through the Service’s settings where available, as further described in our Privacy Policy.

You may report concerns regarding User Content or conduct through the process described in our Community Guidelines. In addition, a “Report content” button may be available on publications in the Service.

10. Payments and Products

The Service may offer paid products, including digital and physical goods.

Product pages and checkout disclosures for paid products form part of the offer and the purchase terms. By completing a payment, you accept the applicable purchase terms and authorize the charge.

10.1 Digital Products

Digital products (including participation in Races, participation slots / Entries, Wildcard, and similar items) are considered used once you have accessed any associated benefit.

Such products are non-refundable once used, in accordance with our Refund Policy.

10.2 Physical Products

Physical goods (such as medals) are shipped after the completion of the relevant Race.

Medals are sent regardless of whether you have submitted a result, unless otherwise specified.

10.3 General

Prices and availability may change at any time. Current information is shown in the relevant sections on Race pages.

For payment, you select a preferred payment method from the options available in your region at the time of purchase.

Refunds and payment disputes are governed by our Refund Policy. Physical delivery (including approximate timelines, address responsibility, carriers, and customs) is governed by our Shipping Policy.

11. Service Availability and Force Majeure

The Service is provided on a best-effort basis and may be unavailable from time to time.

We do not guarantee uninterrupted or error-free operation.

We reserve the right to:

Modify, suspend, or discontinue Races or features
Reschedule or cancel Races

We shall not be liable for any failure or delay caused by circumstances beyond our reasonable control, including but not limited to:

Technical failures
Network outages
Third-party service disruptions
Force majeure events

For purposes of these Terms, force majeure means extraordinary events beyond reasonable control; performance may be suspended for the duration of such events.

12. Intellectual Property

All rights to the Service, including its design, content, branding, and functionality, are owned by URX or its licensors.

You may not:

Copy, modify, or distribute any part of the Service
Use URX branding without permission
Reverse engineer or attempt to extract source code

13. Account Suspension and Termination

We may suspend or terminate your access to the Service if you:

Violate these Terms
Submit fraudulent or misleading results
Abuse the platform or other users

We take account-level enforcement actions proportionate to the violation and circumstances. Where feasible, we will notify you of the action and the key basis; however, we may act without prior notice where immediate action is reasonably necessary to prevent harm, abuse, fraud, legal violations, or security risks.

You may stop using the Service at any time. If you believe enforcement action was taken in error, you may contact support at contact@urx.world.

14. Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use them without restriction and without compensation to you.

15. Account Deletion

You may delete your account at any time.

Upon deletion:

Your personal data will be removed or anonymized
Your participation history may remain in aggregated results
Public content previously published in the URX “Arena” blog or URX official social media before account deletion may continue to be stored and, to the extent permitted by applicable law, may not be removed retroactively

A persistent identifier (such as Athlete ID) may be retained to ensure integrity of historical records and results.

16. Limitation of Liability

To the maximum extent permitted by law, URX shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of data, results, or participation records
Errors in result verification (including AI decisions)
Any injuries or damages related to physical activity

The Service is provided “as is” without warranties of any kind.

17. Changes to the Terms

We may update these Terms at any time.

Continued use of the Service after changes means you accept the updated Terms.

18. Governing Law

These Terms shall be governed by the laws of the Republic of Kazakhstan, subject to mandatory laws of your jurisdiction where applicable.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be submitted to the competent courts of the Republic of Kazakhstan, unless mandatory consumer protection law in your jurisdiction grants you the right to bring claims in another competent forum.

Nothing in this Section limits any non-waivable rights or remedies available to you under mandatory law.

19. Contact Information

For any questions regarding these Terms, please contact: contact@urx.world